Vision 

We strive to make the City of Syracuse more effective and equitable for residents by catalyzing city government to be more responsive, experimental, and informed by evidence.

Mission 

We provide design, data expertise, and other innovative tools and methods to help city departments approach problems in new ways, deliver novel solutions, measure and track progress, and be nimble in advancing pressing issues that affect Syracuse residents.

What We Do

The services we offer to our city colleagues include…

• Data & GIS analysis

• Process improvement support

• Open data & transparency

• Nurturing innovation capacity across the city

• Resident-centric service design

• Building the city’s data infrastructure

  See a complete list of Our Portfolio for more details on what we do.

Background

The City of Syracuse’s Office of Analytics, Performance & Innovation was formed in 2015. The office develops innovative solutions to Syracuse’s most pressing problems. It leverages idea generation techniques and utilizes a structured, human-centered and data-­driven approach to affect change and deliver results within the city. 

The team is based in city hall and reports to Mayor Ben Walsh. It serves as an in-house innovation consultant that focuses on mayoral objectives, working side-by-side with senior staff members and departments. This structure positions the team to coordinate across departments and achieve impactful results. Meet our team. 

The was established through an Innovation Delivery grant from Bloomberg Philanthropies for up to $1.35 million. The award provided funding to establish an office and hire personnel from 2015 through December 31, 2020. The grant also provided additional funding to research best practices in other cities. Learn more about Bloomberg Philanthropies' i-teams program here.