Infrastructure

Introducing SYRCityline- transforming resident engagement and quality of service.

Cityline has always been a portal to communicate with the residents, understand their concerns and find ways to address them, but a strong program is only successful if it continues to meet the needs for which it was intended, and for that, it has to be relevant, easy to use, and efficient.

Tracking Snow Plows

Tracking Snow Plows

The City of Syracuse is one of the snowiest cities on record within the United States. Given this fact, it was deemed important that the residents of Syracuse should be able to see when their streets were plowed. During snow storms, the City of Syracuse sees an increased number of calls from residents telling us a street was not plowed or inquiring when their street was last plowed. By having a tool like the snow plow map we can be more transparent and open about our operations…

Healthy Housing 101

Healthy Housing 101

[VIDEO] On June 15th, the City of Syracuse Division of Code Enforcement hosted Healthy Housing 101, an event held to teach local residents and service providers how to spot code violations in homes. Our code inspectors reviewed what to look for in homes--mold, infestations, unsafe staircases--as well as who citizens can contact when they have an issue getting problems fixed.

Upstate Data Summit

Upstate Data Summit

[VIDEO] On June 6th, Mark Headd, in partnership with Syracuse University’s iSchool, organized and hosted the first-ever Upstate Data Summit, a conference of data officers and analysts from across upstate New York. At the conference, public data and innovation professionals held panels on how cities including Syracuse, Rochester, Buffalo, Albany, and Binghamton can efficiently gather and use data to improve everything from housing safety to road & sidewalk repair.